Overview

At TRAX Racegear, we aim to provide a smooth and reliable shopping experience. We offer a 24-hour refund window, which means you can request a refund within 24 hours of placing your order.

To be eligible, you must contact us within this timeframe via email or WhatsApp.

How to Request a Refund

To request a refund or return, please contact us with your order details:

Email: support@traxracegear.com

You can also reach out via our WhatsApp number available on the website.

Once your request is reviewed and approved, we will proceed with the refund process.

Damages & Issues

Please inspect your racing gear upon delivery.

If you receive an item that is:

• Damaged
• Defective
• Incorrect

You must notify us within 24 hours of delivery so we can evaluate the issue and resolve it promptly.

Refund Process

• Once your request is received, we will review and notify you of the approval status
• If approved, your refund will be processed to your original payment method
• Processing times may vary depending on your bank or payment provider

Important Notes

• Refund requests made after 24 hours may not be accepted
• Items must be reported in original condition (unused)
• TRAX Racegear reserves the right to approve or reject refund requests based on the case

Need Help?

If you have any questions regarding refunds or returns, feel free to contact us:

Email: support@traxracegear.com